Complaints Policy

Our Aim

Human Aid Initiative are committed to ensuring all donations get transferred smoothly to your chosen project(s). We operate on the basis of our donors trust and support; this is something we find of great importance.

Should you have any further comments or formal complaints, we would like you to fill out this form and send it to us via post on our registered address (7 Leamington Crescent, Harrow HA2 9HH); alternatively, you may send it over to

We aim to get back to you within 5 working days in order to solve any issues.

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